Newcastle Realty’s Plan to Serve You Throughout COVID-19

Tue, 03/24/2020 - 12:00pm

At Newcastle Realty, our top priority is to keep our staff, clients, vendors, and community partners safe during the COVID-19 crisis.

On March 18, we closed our office to non-staff personnel and transitioned to meeting with clients via phone or video—many of our brokers were already working remotely. Today, we are moving all remaining support staff to work-from-home arrangements to help slow the spread of the virus.

While the way in which we are here to assist and serve your needs may look different, please be assured that we are adapting quickly to support our buyer and seller clients in creative ways. We are still here, and only a phone call, email, or video chat away.

You may still dial 207-563-1003 to speak with a duty broker or to leave a message for other staff. Additional broker contact info and property information can be found on our website. We will continue to walk clients through the purchase or sale of their home step-by-step, by phone, email, or video conference.

Property brochures and disclosures will be provided electronically, and transaction documents can be discussed over the phone and emailed for electronic signature. We can provide a virtual walk-through for you to view from the safety of your home, and we can deliver an opinion of value by video.

Given the evolving nature of the outbreak, we will be assessing the situation and adjusting our business practices on an ongoing basis and post updates as they become available.

Thank you for your understanding and cooperation as we navigate this difficult time. We appreciate your business and hope that you and your family remain healthy and safe!