The AARP Fraud Watch Network™ Helpline (877-908-3360) has seen a spike in “recall scams.”​ In these schemes, perpetrators send a message claiming that a product you purchased has been recalled because of a safety issue.

The message looks official and urgent, often appearing to come from a trusted retailer like Amazon, Costco, or Walmart. It may include language such as, “To ensure your safety and process your full refund without delay, please sign in to your account through the official website and review your order below.” The link provided, however, is fake and designed to steal your personal information. 

If you receive a message like this, don’t click. Instead, go directly to the company’s official website or app and check your account there. You can also confirm real recall information through the U.S. Consumer Product Safety Commission at cpsc.gov/Recalls.  

Most legitimate recalls advise consumers to stop using the product rather than asking them to take immediate action.

Learn how to spot and avoid scams with AARP Fraud Watch Network™. Suspect a scam? Call our free helpline at 877-908-3360 and talk to one of our fraud specialists about what to do next. 

Need a scam prevention speaker for your group? Send an email to me@aarp.org.